PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally we may collect the following Identifying Information:
- Identity Data: includes first name, last name, tax ID, date of birth, and any other information contained in any identification documents you provide us.
- Contact Data: includes address, email address, and phone number.
- Financial Data: includes financial account details and salary.
- Transaction Data: includes details of your activity such as the amount, date, time, and recipient of each transaction.
- Profile Data: includes your username and password, your preferences, feedback, and other communications with us.
If a customer chooses to pay for their products via PayPal, you may see their privacy statement here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Personal Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for transfers, and providing you with invoices and/or order confirmations). Additionally, we use this Personal Information to:
-Communicate with you;
-Screen our orders for potential risk or fraud;
-KYC our clients; and
-When in line with the preferences you have shared with us, potentially provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
When you make a purchase via our platform you do not automatically receive marketing emails from us. If you wish to receive follow emails regarding offers and product updates you must check a box to receive these merchandising newsletter emails. You may opt out from these newsletters at any time.
When you sign up for our newsletters we are able to send you notifications of new product launches, special discount coupons, events hosted by us, and other information of special interest particularly related to cryptocurrencies and the blockchain.
HOW DO WE KEEP YOUR INFORMATION SAFE?
Here at Cryptospace we take your privacy very seriously. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. We have implemented processes and protocols of the most stringent in nature, to reduce the risk of any event that could compromise your Personal Information. Any customer data that we store on location in the United States is secured by encrypted data. We restrict access to customer data on our platform by only providing access to a limited number of employees who have been vetted for their secure privacy practices. These employees act on a need to know basis in order to provide you with a satisfactory customer experience.
DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your Personal Information with third parties to help us use your Personal Information, as described above. We may use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Additionally, to comply with our legal obligations, we may need to share information about your account with professional advisers who provide consultancy, banking, legal, compliance, insurance or accounting services.
Finally, we reserve the right to share your Personal Information in compliance with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
YOUR RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATIONS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. Furthermore, should you desire to conduct an audit of our data retention processes either as an individual or via an authorized representative, please contact our Data Protection Officer via the contact information below.
CALIFORNIA PRIVACY RIGHTS
California’s “Shine the Light” law permits customers in California to request certain details about how certain types of their information are shared with third parties and, in some cases, affiliates, for those third parties’ and affiliates’ own direct marketing purposes. Under the law, a business should either provide California customers certain information upon request or permit California customers to opt in to, or opt out of, this type of sharing.
Cryptospace may share personal information as defined by California’s “Shine the Light” law with third parties and/or affiliates for such third parties’ and affiliates’ own direct marketing purposes. If you are a California resident and wish to obtain information about our compliance with this law, please contact our Data Protection Officer via the contact information below. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that Cryptospace is not required to respond to requests made by means other than through the provided email address or mail address.
Furthermore, if you are a California resident, the California Consumer Protection Act, CA Civil Code Section 1798.100, was enacted to afford you rights around your data privacy. You have the right to request access to our servers to ensure that we are keeping your personal information safe. If you are a California resident you may reach out to our Data Protection Officer with any inquiries.
Any California residents under the age of eighteen (18) who have registered to use the Cryptospace Online Services and posted content or information can request that such information be removed by contacting our Data Protection Officer. Requests must state that the user personally posted such content or information and detail where the content or information is posted. We will make reasonable good faith efforts to remove the post from prospective public view.
We will only retain your Personal Information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for Personal Information, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information and whether we can achieve those purposes through other means, and the applicable legal requirements. If you want to close your account, know that we may be required to retain certain information you have provided for a number of years.
Att: Data Protection Officer
403 W. 6th St.
San Pedro California US 90731